Animal Hospital of Statesville |

of Statesville


“Where Pets are Family, Too”



Client Resources

International Traveling with A Pet


International Travel - Health Certificate

Traveling to other countries with your pet requires prior planning!  Some countries have strict regulations that can require a year, sometimes two, to accomplish.  Others require a few weeks or months.  Again – it is YOUR responsibility to do the research it takes to get everything your pet needs to travel.  Do your research well ahead of your departure date, or you may need to delay your travel in order for your pet to accompany you.  Every country will have different requirements, such as forms, vaccines, testing or parasite preventions to enter.  Some countries require a USDA veterinarian’s signature on the health certificate form, which requires the OWNER to overnight the documents to and from the USDA before you are allowed to leave the US with your pet.

Contact the United States Department of Agriculture (USDA) Animal and Plants Inspection Service to find out requirements for travel to a specific country.   The number to the Exports Call Center is 301-851-3300.  Email –  (There is an underscore between Animals and Import, FYI!)

International travel will sometimes require a lengthy documentation process to enter a country with a pet.  There are a few companies or individuals for hire that will do all of the “leg work” and who will also travel with your pet.  These can make the preparation much easier for travelers.  However, this comes with a hefty fee.  If this route is chosen, always research the company/individual and ask for references and endorsements.  This type of travel process usually is the case for families that are moving to a country that requires a longer entry process, like Japan, which can take up to 2 years to complete the testing and entry documentation.

We cannot say it enough!!!!!!  DO YOUR RESEARCH and DO NOT WAIT until the last minute to find out what your pet needs to travel.  It may just delay your travel and cost you additional money in cancellation fees!  THERE IS NO WAY TO SPEED UP THIS PROCESS without contacting the government agency of the destination country, and granting your request would be at their discretion.  Don’t put your travel plans at risk!  We DO NOT process these kinds of exceptions! 


Pet Health

Pet Insurance

What is Pet Insurance?

Similar to human health insurance, pet insurance helps provide peace of mind in case the unfortunate should happen. Its purpose is to help cover the costs of unexpected accidents and illnesses that may occur in the future. Unfortunately, it will not cover any current conditions your pet may have which are known as pre-existing conditions. This means that the ideal time to insure your pet is as early as possible so that anything that happens in the future will be covered.

Trupanion Pet Insurance

Trupanion Free 30-Day Trial

Although there are 30 pet insurance companies at the present time, The Animal Hospital of Statesville recommends one company to our clients: Trupanion pet insurance. It can be very difficult for “pet parents” to research pet insurance. carriers and their coverages; and even more difficult for you to sort through all the complex information about pricing, exclusions and coverage plans. Considering the hectic pace of most families these days, who can possibly have the time and the patience?

There are so many different features to each insurance company's plans, that it is almost impossible to compare “apples” to “apples” in order for you to make an informed decision. Some won’t cover certain breeds; some will only cover dogs or only cats; some will only cover puppies and kittens; and others will only cover a pet under age 7. It is a huge challenge for anyone trying to find a good plan for his/her pet(s) AND also be able to understand what is included!

In an attempt to rescue our clients from this maze of information, after extensive research and consideration, The Animal Hospital of Statesville is pleased to announce Trupanion as the insurance of choice. The decision is based on many things, including the expeditious manner in which Trupanion reimburses policyholders based on actual veterinary cost. The Trupanion Policy Overview states “Trupanion covers 90 percent of the actual costs of veterinary care should a pet become sick or injured. This includes diagnostic testing, surgeries, medication, supplements, therapeutic food, orthotic devices, prosthetic devices, and carts.” The coverage includes not only your regular veterinarian, but also emergency veterinary clinics and veterinary specialists. Trupanion provides free online and phone customer support 24/7 and we feel this is very important for our clients. If you have an insurance question, you need help now-not tomorrow after 9 am!

As an Animal Hospital of Statesville client, you are eligible for a 30-day trial of Trupanion at no obligation. The special 30-day trial registration forms are available only at the hospital and require a physical exam. Clients are strongly encouraged to contact Trupanion directly as soon as the 30-day trial or or visit them online at to obtain your no-cost Trupanion 30-day trial registration form, contact us for an exam appointment at 704.872.3625.

Click here to read Kendra Bakers Testimonial
Click here to read Kendra's story

Click to read more Trupanion testimonials.

Clinic Hours:

Monday  7:00 am to 7:00 pm

(Closed every Mon. 12pm-2pm for CE training)

Tuesday 7:00 am to 7:00 pm
Wednesday 7:00 am to 7:00 pm
Thursday 7:00 am to 7:00 pm
Friday 7:00 am to 6:00 pm
Saturday 8:00 am to 2:00 pm
Sunday Closed


        Emergency Contact Info


Pet Resort Hours:

Monday 7:00 am to 6:00 pm
(Closed every Mon. 12pm-2pm for CE training)
Tuesday 7:00 am to 6:00 pm
Wednesday 7:00 am to 6:00 pm
Thursday 7:00 am to 6:00 pm
Friday 7:00 am to 6:00 pm
Saturday 8:00 am to 12:00 pm
Sunday Closed

After hours lodging check out Sat & Sun    

        4:30-5pm excluding holidays

Connect With Us

Animal Hospital Of Statesville
181 Mocksville Hwy
Statesville NC 28625

Telephone: 704.872.3625

© 2015  Animal Hospital of Statesville   |   All rights reserved.